Delivery & Return

​The Big Million Delivery & Return Mindset

RETURN AND REPLACEMENT POLICY

Didn’t like your weirdo look? No worries, you can return or exchange your Big Million purchase within 7 days of delivery, free of charge for exchanges. We want you to love your look.

EASY RETURNS

For prepaid orders: Any returns or exchanges will be refunded in full to your original payment method, such as your bank account or credit card.

For Cash on Delivery orders: We’ll refund the order amount to your bank account, but please note you’ll need to provide your bank or UPI details for us to process the refund. Unfortunately, the COD charge itself is non-refundable.

Note:Our exchange policy is currently for India only. To approve your return or exchange request, we might ask for photos of the product.

For cases of insufficient quantity delivered, it is mandatory to provide an unboxing video on WhatsApp 6392927731

DEFECTIVE/DAMAGED PRODUCTS

Don’t fret; fashion mishaps happen. Just shoot us a message on WhatsApp with some pics or an unboxing video of the product, and we’ll get a brand new one on its way to you ASAP. We want you feeling 100% confident.

No Return Policy (Applicable with “NORETURN” Coupon).

Products purchased using the “NORETURN” coupon are not eligible for returns or refunds under any circumstances.

EXCHANGE POLICY

Only size exchange is allowed for these orders. Exchanges are subject to availability of sizes at the time of request. If the requested size is unavailable, no return or refund will be processed.

Price Difference (Exchange Upgrade)Customers may exchange for a higher-value product by paying the price difference. Exchange to a lower-value product is not permitted.

Important Notes

No refunds, store credits, or cancellations will be provided for orders placed using the “NORETURN” coupon. Exchange requests must be raised within the defined exchange window (if applicable). The product must be unused, unworn, and in original condition with tags intact.